Shipping Information

Each item is made to order, ensuring the highest quality before being shipped directly to you.

🛠 Production Time: Orders are processed and produced within 3-5 business days before shipping.

🚀 Estimated Delivery Times:

UK: 1-3 business days

Europe: 3-7 business days

USA & Canada: 5-10 business days

Rest of the World: 7-15 business days

• 📦 Tracking: You will receive a tracking link via email as soon as your order has been dispatched.

Please note that shipping times may vary depending on your location, local postal services, and customs processing times.

Returns & Exchanges

As each item is custom-made to order, we are unable to accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

• Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will arrange a replacement or refund.
• Order Changes & Cancellations: Orders are processed quickly, so we cannot guarantee modifications or cancellations once your order has been placed. Please review your order carefully before checkout.
• Sizing Issues: Since each item is produced on demand, we do not accept returns for incorrect sizing. Please refer to our Size Chart before purchasing to ensure the best fit.

For any questions or concerns, please reach out via our Contact Page or email us at admin@dsigncrtel.com